
The 7 Levels Of A Product Framework
Across industries, product lifecycles are
moving faster, markets are more connected and the stakes for every launch are
higher than ever.
In this environment, I believe that the most
effective new strategies or frameworks are built on what already works, there’s
no need to re‑invent the wheel when proven principles can be enriched with
fresh perspectives that meet today’s realities and address the challenges we
face together.
In my opinion, the 7 Levels of a Product
framework does exactly that.
It honours the insight of foundational models
such as Kotler’s three‑level concept, advanced multi‑level hierarchies and the
proven disciplines of Stage‑Gate and Agile. Then, it extends their reach by
integrating user‑centricity,
strategic cost planning, organisational alignment, manufacturing readiness
and sustained market
engagement into one coherent, end‑to‑end system.
The framework unfolds across seven
progressive levels:
1.
Ideation.
2.
Design
and Prototyping.
3.
Conceptual
Costing.
4.
Gathering
Support for Creation and Manufacturing.
5.
Manufacturing
Methods Development.
6.
Pre‑Launch
Promotion.
7.
Launch
& Post‑Launch Promotion.
Each level includes actionable activities,
brand‑building insights and measurable KPIs, providing marketers, product
managers, and innovators with a practical roadmap for creating and sustaining
market‑leading brands.
Table of Contents.
- Introduction:
Building Upon Proven Product Development Foundations
- The 7
Levels Framework Overview
- Level 1:
Thought and Ideation
- Level 2:
Design and Prototyping
- Level 3:
Conceptual Costing
- Level 4:
Gathering Support for Creation and Manufacturing
- Level 5:
Manufacturing Methods Development
- Level 6:
Pre-Launch Promotion
- Level 7:
Launch and Post-Launch Promotion
- Framework
Enhancement: Comparison with Established Models
- Integration
with Modern Methodologies
- Brand-Building
Throughout the Journey
- Conclusion.
- Glossary
of Terms and Abbreviations.
1. Introduction: Building Upon Proven Product
Development Foundations.
Product lifecycles
are shrinking, and competition is intensifying across every industry.
Established product development frameworks, from Kotler’s influential three‑level model to sophisticated five‑level
hierarchies, have provided invaluable foundations for generations of successful products.
As market dynamics
continue to evolve, I began to wonder whether marketing and brand‑building practitioners might benefit from additional tools to address
emerging challenges. Traditional
frameworks, valuable as they are, often focus on product features and customer value,
still essential, of course, yet I saw opportunities to strengthen them further.
Process‑focused approaches like Stage‑Gate offer
excellent risk management structures and Agile methodologies bring flexibility
and customer focus.
Building on these
strengths, I started mapping out where strategic enhancements could add real
advantage. What emerged was the chance to integrate proven approaches with
several increasingly critical dimensions: comprehensive cost strategy, enhanced
organisational alignment, optimised manufacturing planning, and sustained
market engagement throughout the product lifecycle.
Building on Established
Excellence.
The “7 Levels of
a Product” framework is designed to complement and extend existing
methodologies by providing a holistic model that:
·
Builds upon proven
user-centric principles from ideation through post-launch optimization
·
Integrates creative
innovation with comprehensive business considerations
·
Enhances
organizational alignment and stakeholder commitment processes
·
Incorporates
systematic brand-building strategies at every stage
·
Provides measurable
KPIs for continuous improvement across all activities
·
Extends successful
development practices into sustained market engagement
This framework honors
the wisdom of established approaches while addressing the additional complexity
of modern product development and brand building.
2. The 7 Levels Framework Overview.
The Seven Levels
framework traces a product’s complete journey from initial concept to market
dominance.
Each level represents
a critical stage with specific objectives, activities, and success metrics.
Framework Overview Table.
Level |
Name |
Key Focus |
Primary Activities |
1 |
Thought/Ideation |
Market Opportunity
Identification |
Research, brainstorming,
concept validation |
2 |
Design |
Solution Development |
Prototyping, user testing,
value proposition refinement |
3 |
Conceptual Costing |
Financial Viability |
Target costing, feasibility
analysis, profitability planning |
4 |
Gathering Support |
Organizational Alignment |
Stakeholder engagement,
resource securing, team formation |
5 |
Manufacturing Methods |
Production Optimization |
Process selection, quality
planning, supply chain preparation |
6 |
Pre-Launch Promotion |
Market Preparation |
Audience building, content
creation, anticipation generation |
7 |
Launch & Post-Launch |
Market Entry & Growth |
Multi-channel campaigns,
feedback loops, continuous improvement |
This progression
ensures that products not only reach market but establish sustainable
competitive advantages through systematic brand-building and customer
engagement.
3. Level 1: Thought and Ideation.
Every successful
product begins with identifying an unmet need, market gap, or emerging trend.
However, effective
ideation requires more than casual brainstorming, it demands structured
creativity combined with rigorous validation.
Core Objectives.
1. Identify genuine market
opportunities.
2. Generate diverse, high-quality
ideas.
3. Validate concepts with target
users.
4. Establish initial value
propositions.
Key Activities.
1. Market Research and Analysis.
o
Conduct surveys,
focus groups, and social listening.
o
Analyze competitor
offerings and identify gaps.
o
Study emerging trends
and consumer behavior shifts.
o
Map customer journey
pain points.
2. Structured Ideation Techniques.
o
Facilitate diverse
brainstorming sessions emphasizing quantity over initial quality.
o
Apply creative
methods like mind mapping, SCAMPER, and storyboarding.
o
Leverage AI-assisted
idea generation tools.
o
Conduct brainwriting
sessions to capture introverted team member insights.
3. Customer-Centric Validation.
o
Perform in-depth
customer interviews.
o
Create empathy maps
to understand emotional drivers.
o
Define the “job
to be done” for target users.
o
Test initial concepts
with potential customers.
4. Initial Business Case and
Marketing Opportunity Assessment.
o
Document clear
customer problems and market opportunities.
o
Define target market
segments and customer personas.
o
Estimate market size
and brand growth potential.
o
Create preliminary
value propositions and positioning statements.
Brand-Building Insights.
Unlike traditional
models that begin with technical specifications, the 7 Levels framework
integrates user-centric thinking from day one.
This approach ensures
that brand stories are rooted in authentic customer needs rather than internal
assumptions.
Real-World Examples:
- Airbnb: Started
from founders’ personal need for conference accommodation, expanding into
a global hospitality platform
- Slack: Emerged
from internal team communication challenges, becoming the standard for
workplace collaboration
- Tesla: Born
from frustration with legacy automaker limitations, positioning as
innovation leader
Success Metrics and KPIs.
1. Number and diversity of generated
ideas.
2. Participation rates in ideation
sessions.
3. Percentage of ideas advancing to
design stage.
4. Early validation scores from
customer feedback.
5. Clarity and strength of
problem-solution fit.
4. Level 2: Design and Prototyping.
The design stage
transforms promising ideas into tangible, testable solutions. This level
focuses on creating products that align user needs with feasible, scalable
architectures while establishing the foundation for brand differentiation.
Core Objectives.
- Transform concepts into functional designs.
- Create testable prototypes and MVPs.
- Refine value propositions through user feedback.
- Establish design principles that support brand
identity.
Key Activities.
1. Conceptual Design Development.
o
Clarify core product
functions and intended use cases.
o
Map user journeys and
interaction points.
o
Define product
architecture and key components.
o
Establish design
constraints and requirements.
2. Embodiment and Detail Design.
o
Create realistic,
engineerable product forms.
o
Simulate and iterate
on design options.
o
Specify materials,
components, and geometries.
o
Develop technical
documentation for manufacturing.
3. Prototyping and MVP Creation.
o
Build early-stage
prototypes for user testing.
o
Create minimum viable
products (MVPs) for market validation.
o
Iterate designs based
on user feedback.
o
Test functionality,
usability, and market appeal.
4. Value Proposition Refinement.
o
Define unique selling
propositions.
o
Articulate competitive
advantages.
o
Align product
features with customer benefits.
o
Establish pricing
strategy foundations.
Brand-Building Insights.
Design decisions made
at this level often determine a product’s brand DNA. Apple exemplifies this
integration, every iPhone design choice reflects the brand’s promise of
simplicity, elegance and user-centric innovation.
The packaging
experience itself has become a brand differentiator.
Design-Brand Integration Strategies:
1. Ensure visual design reflects
brand personality.
2. Create consistent user experience
across touchpoints.
3. Develop signature design elements
that become brand assets.
4. Align product functionality with
brand promise.
Success Metrics and KPIs:
1. Prototype usability scores and
user satisfaction ratings.
2. Quality and quantity of user
feedback collected.
3. Number of design iterations and
improvement cycles.
4. Stakeholder acceptance rates.
5. Alignment between design output
and brand objectives.
5. Level 3:
Conceptual Costing.
This stage in product
development examines how an early concept compares with practical
considerations.
During this stage,
indicative estimates are produced for factors such as materials, components,
tooling, labour, facilities and logistics, prior to obtaining exact figures or
formal quotes.
These estimates are
used to form a preliminary cost model that reflects how product features,
intended performance, and projected production volumes relate to anticipated
market conditions.
This stage often
involves revisions to aspects of the concept, including materials, features, or
manufacturing approaches.
Updates to these
elements may be shared across different project teams to maintain alignment in
areas such as brand communication, design presentation, or customer experience
planning.
Considerations that
may be reviewed at this point can include indicative competitive pricing,
projected demand, and scalability potential.
The outcome of this
stage provides a basis for determining whether a concept proceeds to more
detailed design and development.
Core Process Objectives.
1.
Establish indicative
cost structures.
2.
Examine preliminary
economic feasibility within project scope.
3.
Maintain alignment
between estimated costs and intended features.
4.
Record initial inputs
for potential pricing discussions.
Key Process Activities.
1.
Brand-Related
Cost Considerations
o
Note how estimated
costs correspond with intended brand positioning.
o
Check consistency
between design choices and brand attributes.
o
Identify features
central to brand identity and those with flexibility for cost adjustments.
o
Review cost–quality
balance in relation to perceived value.
2.
Market
Positioning Review
o
Compare conceptual
attributes with brand and market objectives.
o
Assess complexity
relative to expected customer use.
o
Record compliance
factors that may affect product communication.
o
Review elements of
the overall customer experience.
3.
Competitive
Context Research
o
Record indicative
comparisons with other products in the category.
o
Review consumer
perceptions of value at varying price points.
o
Observe how
competitor strategies interact with positioning.
o
Collect reference
data on price sensitivity and loyalty trends.
4.
Marketing
Resource Planning Inputs
o
Note how estimated
product costs may influence available marketing activities.
o
Record packaging and
presentation requirements.
o
Identify needs for
marketing materials and distribution channels.
o
Include
considerations for customer support or education.
5.
Partner
and Supplier Review
o
Record supplier
compatibility with brand values and quality standards.
o
Note capacity to meet
expected production and brand commitments.
o
Review how supply
chain decisions relate to product consistency.
o
Document any supplier
attributes relevant to brand narrative.
Brand-Related Observations.
At this stage,
cost-related information may be examined alongside brand factors such as
positioning, perceived quality, and value alignment. The relationship between
these elements can vary according to whether the concept is aimed at premium,
mid‑range, or value‑focused market segments.
Real-World Marketing Example:
I believe that the Tesla
Model 3 development demonstrates how cost targets can support brand strategy.
The company’s aggressive cost goals enabled mass-market accessibility while
maintaining the premium positioning and technological innovation that define
the Tesla brand experience. This balance allowed Tesla to expand their market
while reinforcing core brand values.
Success Metrics and KPIs.
1. Brand positioning alignment with
cost structure feasibility.
2. Customer value perception
relative to competitive alternatives.
3. Marketing budget sufficiency for
supporting brand goals.
4. Brand promise deliverability
given cost constraints.
5. Supplier partnership alignment
with brand values and quality standards.
6. Level 4: Gathering Support for Creation and
Manufacturing.
Transforming validated
designs into scalable, manufacturable products requires comprehensive
organizational alignment and stakeholder commitment.
This stage mobilizes
cross-functional teams, partners, suppliers, and executive sponsors to support
the transition from design to production.
Core Objectives.
1. Build marketing and brand support
across the organization
2. Align teams around shared brand
vision and customer promise
3. Establish cross-functional
collaboration for consistent brand experience
4. Create internal enthusiasm that translates
to superior customer experiences
Key Activities.
1. Comprehensive Stakeholder Mapping.
o
Identify all critical
internal and external contributors.
o
Map influence levels
and decision-making authority.
o
Assess stakeholder
interests and potential concerns.
o
Develop targeted
engagement strategies for each group.
2. Marketing and Brand Vision
Alignment.
o
Present compelling
brand stories that demonstrate customer value and market opportunity.
o
Share customer
insights and research that validate brand positioning.
o
Address team concerns
while maintaining enthusiasm for brand goals.
o
Connect individual
department contributions to overall brand success.
3. Marketing Resource and
Collaboration Planning.
o
Identify marketing
resource requirements and creative needs.
o
Establish timeline
coordination between development and marketing activities.
o
Coordinate launch
preparation activities across departments.
o
Plan marketing tool
and infrastructure requirements.
4. Vision Communication and
Socialization.
o
Articulate the
product’s purpose and strategic importance.
o
Share customer
insights and market opportunity.
o
Create excitement and
ownership throughout the organization.
o
Establish
communication channels and feedback loops.
5. Supply Chain and Partner
Preparation.
o
Conduct joint
planning sessions with key suppliers.
o
Perform manufacturing
readiness reviews.
o
Establish quality
agreements and performance standards.
o
Create contingency
plans for potential challenges.
Brand-Building Insights.
Stakeholder alignment
at this stage isn’t merely about execution, it actively shapes the eventual
product and brand experience.
When teams share
genuine excitement about a product’s potential, that enthusiasm translates into
superior quality, innovation, and customer service.
Examples of Effective Buy-In Strategies:
- Demo Days: Host
prototype demonstrations for suppliers, investors, and internal teams
- Advisory Engagement: Involve pilot customers, influencers, and industry experts who
become early evangelists
- Internal Events: Build
excitement through cross-department showcases, hackathons, and innovation
competitions
Success Metrics and KPIs.
1. Cross-departmental engagement
with brand vision and marketing goals.
2. Quality and enthusiasm of
internal brand advocacy.
3. Collaboration effectiveness
between marketing and other departments.
4. Internal team alignment with
customer experience objectives.
5. Marketing resource availability
and team preparation for launch activities.
7. Level 5: Manufacturing Methods Development.
With organizational
alignment secured, focus shifts to optimizing manufacturing processes.
Decisions made at this level directly affect product quality, cost efficiency,
scalability, and sustainability, all of which could impact brand reputation and
competitive positioning.
Core Objectives.
1. Select optimal manufacturing
processes.
2. Optimize production efficiency
and quality.
3. Ensure scalable and sustainable
operations.
4. Minimize manufacturing risks and
bottlenecks.
Key Activities.
1. Manufacturing Process Selection.
o
Evaluate technology
options for fit, cost, and scalability.
o
Compare automated
versus manual assembly approaches.
o
Assess lead times,
flexibility, and quality implications.
o
Consider future
technology evolution and upgrade paths.
2. Design for Manufacturability
(DFM) Implementation.
o
Simplify designs to
reduce manufacturing complexity.
o
Minimize part counts
through integration and standardization.
o
Use modularity to
improve assembly efficiency.
o
Eliminate unnecessary
features that increase cost or complexity.
3. Pilot Production and Process
Optimization.
o
Conduct low-volume
trial runs to test processes.
o
Identify and resolve
quality issues early.
o
Optimize workflow,
timing, and resource utilization.
o
Train production
teams and establish standard operating procedures.
4. Quality Assurance System
Development.
o
Define quality
standards and acceptance criteria.
o
Establish quality
control checkpoints throughout production.
o
Implement testing
protocols and compliance procedures.
o
Create documentation
and traceability systems.
5. Supply Chain Risk Management.
o
Secure supplier
commitments and capacity agreements.
o
Plan for redundancy
and alternative sourcing options.
o
Identify potential
bottlenecks and mitigation strategies.
o
Establish inventory
management and logistics protocols.
Brand-Building Insights.
Manufacturing choices
increasingly serve as brand differentiators.
Tesla’s vertically
integrated gigafactories reinforce the brand’s commitment to innovation,
quality control, and sustainability.
Nike’s investment in
manufacturing automation and sustainable practices has become central to its
brand positioning and competitive advantage.
1. Manufacturing as Brand Strategy:
o
Quality consistency
reinforces brand reliability.
o
Sustainable practices
support environmental brand values.
o
Innovation in
manufacturing processes demonstrates technical leadership.
o
Supply chain
transparency builds customer trust.
2. Success Metrics and KPIs
o
Production yield
rates and defect percentages in pilot runs.
o
Manufacturing lead
times and throughput efficiency.
o
Cost per unit at
target production volumes.
o
Compliance rates with
quality and regulatory standards.
o
Supply chain
reliability and risk assessment scores.
8. Level 6: Pre-Launch Promotion.
With manufacturing
systems in place, the focus shifts to building market anticipation and
preparing for a strong product launch.
Pre-launch promotion
is not an afterthought, it’s a strategic, multi-channel process that can
determine launch success.
Core Objectives.
1. Build qualified prospect
databases.
2. Generate market anticipation and
buzz.
3. Establish brand positioning and
messaging.
4. Create content assets for launch
campaigns.
Key Activities and
Strategies.
1. Audience Building and Community
Development.
o
Create targeted email
lists and subscriber databases.
o
Build social media
communities around product categories.
o
Engage with relevant
online forums and discussion groups.
o
Develop relationships
with industry influencers and thought leaders.
2. Content Marketing and
Storytelling.
o
Share
behind-the-scenes development stories.
o
Document the product
creation journey.
o
Highlight founder and
team member perspectives.
o
Create educational
content that addresses customer pain points.
3. Strategic Teaser Campaign
Execution.
o
Release carefully
planned sneak peeks via social media.
o
Create countdown
timers and “coming soon” landing pages.
o
Share exclusive
previews with key influencers and partners.
o
Use mystery and
intrigue to build curiosity and anticipation.
4. Beta Testing and Early Access
Programs.
o
Recruit select users
for product testing and feedback.
o
Create exclusive beta
communities with special access.
o
Encourage
user-generated content and testimonials.
o
Use beta feedback for
final product refinements.
5. Influencer and Partnership
Collaborations.
o
Send samples to
relevant YouTubers, bloggers, and reviewers.
o
Partner with
complementary brands for cross-promotion.
o
Engage
micro-influencers in target market segments.
o
Create affiliate and
referral programs for early supporters.
6. PR and Media Kit Preparation.
o
Develop comprehensive
press kits with high-quality assets.
o
Create compelling
story angles for journalists and bloggers.
o
Establish
relationships with relevant media contacts.
o
Prepare executive
teams for interviews and speaking opportunities.
Real-World Examples.
iPhone Original
Launch: Apple created
unprecedented buzz through strategic secrecy, selective information leaks and
Steve Jobs’ legendary keynote presentations.
Tesla Model 3: Generated over 300,000
pre-orders through a simple reservation system, enabling better demand
forecasting and production planning.
Slack’s Early Growth: Leveraged an
“invite-only” beta program that created exclusivity while allowing
rapid iteration based on user feedback.
Success Metrics and KPIs
- Pre-launch signup and waitlist growth rates
- Social media engagement rates and sentiment
analysis
- Influencer reach and earned media impressions
- Beta user feedback scores and Net Promoter Scores
(NPS)
- Content performance metrics and audience quality
9. Level 7: Launch and Post-Launch Promotion.
The product launch
represents a critical milestone, but it’s only the beginning of the market
engagement journey. Sustaining momentum and driving widespread adoption
requires coordinated promotional activities, continuous feedback collection,
and ongoing product iteration.
Core Objectives.
1. Execute successful market entry.
2. Drive initial sales and adoption.
3. Establish customer feedback
systems.
4. Build long-term brand community
and loyalty.
Key Launch Activities.
1. Launch Event Orchestration.
·
Plan and execute
high-impact launch events (physical or digital).
·
Create memorable
experiences that reinforce brand values.
·
Generate immediate
media coverage and social sharing.
·
Provide hands-on
product demonstrations and trials.
2. Multi-Channel Advertising Campaigns.
·
Coordinate digital
advertising across social platforms, search, and display networks.
·
Integrate traditional
media (TV, radio, print) where appropriate.
·
Ensure consistent
messaging across all channels and touchpoints.
·
Optimize campaigns
based on real-time performance data.
3. Retail and E-commerce Integration.
·
Ensure product
availability across all planned distribution channels.
·
Optimize online
product listings for discoverability and conversion.
·
Train retail partners
and sales teams on product benefits.
·
Create point-of-sale
materials and in-store experiences.
Post-Launch Continuous
Engagement.
1. Customer Onboarding and Support
Excellence.
o
Develop comprehensive
onboarding experiences for new customers.
o
Provide exceptional
customer support during critical early adoption period.
o
Create user guides,
tutorials, and help resources.
o
Proactively address
common questions and concerns.
2. Systematic Feedback Collection.
o
Implement multiple
feedback channels (surveys, reviews, direct contact).
o
Monitor social media
mentions and customer sentiment.
o
Establish regular NPS
and customer satisfaction measurement.
o
Create systems for
rapid response to customer issues.
3. Ongoing Content Creation and
Community Building.
o
Publish “how we
built it” stories and technical insights.
o
Host webinars, AMAs,
and educational sessions.
o
Feature customer
success stories and use cases.
o
Create user
communities and forums for peer support.
4. Customer Loyalty and Referral
Programs.
o
Develop programs that
reward early adopters and loyal customers.
o
Implement referral
systems that leverage satisfied customer networks.
o
Create VIP
experiences and exclusive access opportunities.
o
Build brand
ambassadors through exceptional service and recognition
Brand-Building Through Continuous Engagement.
Successful brands
distinguish themselves through sustained post-launch engagement rather than
one-time marketing pushes.
Google Chrome seems
to maintain market dominance through continuous feature rollouts and
user-inspired improvements.
Direct-to-consumer
brands like Warby Parker, Allbirds and Ritual excel at ongoing storytelling and
community building that creates emotional connections beyond product
functionality.
Success Metrics and KPIs.
1. Launch sales performance across
all channels.
2. Customer satisfaction (CSAT) and
Net Promoter Scores (NPS).
3. Customer retention rates and
churn analysis.
4. Return on marketing investment
(ROMI) across channels.
5. Community growth rates and
engagement levels.
6. Volume, quality, and sentiment of
customer feedback.
10. Framework Enhancement: Comparison with Established
Models.
The 7 Levels
framework builds upon and enhances existing product development and marketing
models while addressing their key limitations.
Enhanced Model Comparison.
Framework |
Levels/Stages |
Primary Focus |
How 7 Levels Complements and Extends |
3-Level Product Model |
Core, Actual,
Augmented |
Customer value
perception |
Adds comprehensive
development process, cost planning, launch execution |
5-Level Product Model |
Core, Generic,
Expected, Augmented, Potential |
Value hierarchy and
differentiation |
Integrates
development workflow, manufacturing optimization, sustained promotion |
6-Level Product Model |
Need, Family,
Class, Line, Type, Unit |
Product portfolio
management |
Incorporates launch
strategy and ongoing market engagement activities |
Stage-Gate Process |
Discovery, Scoping,
Build, Test, Launch |
Risk management and
go/no-go decisions |
Enhances with
brand-building focus and comprehensive post-launch activities |
Agile Development |
Concept, Inception,
Iteration, Release, Maintenance |
Flexibility and
customer responsiveness |
Strengthens
cross-department coordination and integrated marketing approach |
7 Levels Framework |
All seven levels as
defined |
Holistic
brand-building and market success |
Synthesizes
strengths of all approaches with extended engagement focus |
4 Distinctive Contributions
of the 7 Levels Approach.
1. Comprehensive Integration: The 7 Levels framework
synthesizes insights from established product and development models while
extending coverage to include systematic cost planning, enhanced stakeholder
alignment, and comprehensive market engagement strategies.
2. Brand-Centric Enhancement: Each level incorporates
specific brand-building activities that complement functional product
development, ensuring that products create meaningful customer relationships
alongside excellent functionality.
3. Extended Practical Coverage: The framework addresses
additional considerations that have become increasingly important in modern
markets, including early-stage cost optimization, comprehensive organizational
alignment, manufacturing excellence, and sustained post-launch engagement.
4. Enhanced Measurement Framework: Every level includes specific
KPIs and success metrics that extend beyond traditional development metrics to
include brand-building and market engagement indicators.
11. Integration with Modern Methodologies.
The 7 Levels
framework is designed to work synergistically with existing methodologies
rather than replacing them entirely.
Modern product teams
can blend approaches for optimal results.
Stage-Gate Integration.
1. Milestone Management: Stage-Gate discipline provides
excellent structure for key transition points, particularly between costing and
manufacturing support, and between pre-launch and launch phases. The
framework’s KPIs support rigorous go/no-go decision making.
2. Risk Mitigation: Stage-Gate’s emphasis on risk
assessment complements the 7 Levels focus on stakeholder alignment and
manufacturing optimization, creating multiple safety nets against project
failure.
Agile Methodology Synergy.
1. Rapid Iteration: Agile sprints excel during
ideation, design, and pre-launch phases where rapid prototyping, user feedback,
and course corrections are essential.
2. Customer-Centric Development: Agile’s emphasis on customer
collaboration aligns perfectly with the 7 Levels framework’s user-centric
approach throughout the entire product lifecycle.
3. Flexibility Within Structure: Teams can use Agile techniques
within each level while following the overall 7 Levels progression to ensure
comprehensive coverage of all critical activities.
Continuous Improvement
Through KPIs.
1. Cross-Level Metrics: Monitor cycle time from
ideation to launch, implementation success rates, and post-launch feedback loop
responsiveness to ensure the entire system operates efficiently.
2. Stakeholder Accountability: Regular KPI reviews create
transparency and accountability across departments and project phases.
3. Market Responsiveness: Continuous measurement enables
rapid adjustment to changing market conditions, competitive pressures, and
customer needs.
12. Brand-Building Throughout the Journey.
In my opinion, the 7
Levels framework’s unique strength lies in its integration of brand-building
activities at every stage of product development.
This approach ensures
that products don’t just function well, they create lasting customer
relationships and sustainable competitive advantages.
Level-by-Level Brand
Integration.
1.
Ideation
Brand Foundation: Root brand stories
in validated customer needs rather than internal assumptions, creating
authentic market connections from day one.
2.
Design
Brand Expression: Infuse brand DNA
into product experience, packaging, and user interactions, ensuring every
touchpoint reinforces brand values.
3.
Costing
Brand Strategy: Balance value
perception with profitability, ensuring pricing strategies support desired
brand positioning.
4.
Support
Brand Culture: Build internal
excitement and shared vision that translates into superior customer experiences
and innovation.
5.
Manufacturing
Brand Quality: Deliver consistent
quality and reliability that reinforces brand trust and customer loyalty.
6.
Pre-Launch
Brand Anticipation: Create emotional
connections and market anticipation that differentiate the product from
competitive alternatives.
7.
Launch
Brand Community: Convert customers
into evangelists through exceptional experiences and ongoing engagement that
drives word-of-mouth growth.
Long-Term Brand Equity
Development.
I believe that brands
that successfully integrate this approach might very well create some compounding
advantages over time.
Each product launch
builds upon previous successes, creating stronger brand recognition, customer
loyalty, and market position.
This systematic
approach to brand-building ensures that individual products contribute to
broader brand equity rather than operating in isolation.
13. Conclusion.
With the 7 Levels of
a Product framework I hope that it provides a comprehensive blueprint for
modern product development and brand-building that addresses the realities of
today’s competitive marketplace.
By integrating
user-centricity, cost management, organizational alignment and sustained
customer engagement, this framework will hopefully enable products to not only
reach market successfully but to establish lasting competitive advantages and
become a household name in the long term.
5 Key Framework Benefits.
1. Holistic Integration: Combines the best elements of
traditional product models, Stage-Gate discipline, and Agile flexibility.
2. Brand-Centric Approach: Ensures brand-building
activities are integrated throughout the entire product lifecycle.
3. Practical Application: Provides specific activities,
examples, and KPIs for each level.
4. Risk Mitigation: Addresses common failure points
through systematic stakeholder alignment and cost planning.
5. Sustainable Growth: Emphasizes post-launch engagement
and continuous improvement.
Action Steps for Marketing
and Product Teams.
1. Audit Your Current Process.
o
Evaluate your
existing product development pipeline against the 7 Levels framework.
o
Identify which levels
need strengthening in your organization.
o
Assess gaps between
current practices and framework. recommendations.
2. Implement Systematic Planning.
o
Use the framework
overview table to plan your next product launch.
o
Customize KPIs based
on your specific industry and organizational needs.
o
Create templates and
checklists for each level to ensure consistency.
3. Build Organizational Capabilities.
o
Train teams on
framework principles and brand integration strategies.
o
Establish
cross-functional collaboration processes.
o
Develop internal
expertise in areas where gaps exist.
4. Capture and Share Learning.
o
Document brand
stories, wins, and lessons learned at each level.
o
Create case studies
for internal knowledge sharing.
o
Build a repository of
best practices for future projects.
Wrapping Thing Up In A Bow.
The difference
between products that simply launch and those that achieve market dominance
lies not in superior technology or larger budgets, but in systematic execution
of comprehensive development and brand-building strategies.
The 7 Levels
framework provides the structure, insights and tools necessary to guide
products through this complete journey.
Remember: A great
product isn’t just built, it’s carefully shepherded, strategically narrated and
continuously evolved through every level of development and market engagement.
Feel free to use this
framework and tweak it to suit yourself as your roadmap to product and brand
success in the modern marketplace.
14. Glossary of Terms and Abbreviations.
Term / Abbreviation |
Definition / Description |
Agile Development |
An iterative approach
to product development that emphasizes flexibility, customer collaboration,
and rapid response to change through short development cycles called sprints. |
AMA |
Ask Me Anything — interactive
Q&A sessions. |
Beta Testing |
A phase of product
testing where a limited group of external users test a product before its
full market release to identify issues and gather feedback. |
Brand DNA |
The core essence
and fundamental characteristics that define a brand’s identity, values, and
personality across all customer touchpoints. |
Brand Equity |
The commercial
value and market strength derived from consumer perception and recognition of
a brand name, beyond the functional benefits of the product itself. |
Cross‑Functional Teams |
Work groups
composed of members from different departments or specialisations who
collaborate to achieve common product development or marketing goals. |
CSAT |
Customer Satisfaction — metric measuring
customer happiness with products or services. |
Customer Journey |
The complete
experience a customer has with a brand, from initial awareness through
purchase, use, and ongoing relationship. |
DFA |
Design for Assembly. |
Design for Assembly (DFA) |
An engineering
approach that simplifies product design to make assembly more efficient,
reduce costs, and minimise manufacturing errors. |
DFM |
Design for Manufacturability. |
Design for Manufacturability (DFM) |
A design approach
that optimises products for efficient, cost‑effective manufacturing while
maintaining quality and functionality. |
DFMA |
Design for Manufacturability
and Assembly. |
Empathy Mapping |
A collaborative
tool used to visualise customer attitudes, behaviours, concerns, and
aspirations to better understand their experience and needs. |
Go‑to‑Market Strategy |
A comprehensive
plan that outlines how a company will reach target customers and achieve
competitive advantage for a new product or service. |
Hackathon |
A time‑bound event where
teams rapidly develop innovative solutions, often tech‑focused, fostering
creativity, collaboration, and problem‑solving |
KPI |
Key Performance Indicator. |
Key Performance Indicators (KPIs) |
Measurable values
that demonstrate how effectively an organisation is achieving key business
objectives or marketing goals. |
Minimum Viable Product (MVP) |
A basic version of
a product with core features that allows teams to collect validated learning
about customers with minimal development effort. |
Net Promoter Score (NPS) |
A customer loyalty
metric that measures the likelihood of customers to recommend a product or
service to others, typically on a 0‑10 scale. |
Pilot Production |
Small‑scale
manufacturing runs used to test and refine production processes before full‑scale
manufacturing begins. |
PR |
Public Relations. |
Product Lifecycle |
The stages a
product goes through from development to market withdrawal, including
introduction, growth, maturity, and decline phases. |
QC |
Quality Control. |
QFD |
Quality Function Deployment. |
Quality Function Deployment (QFD) |
A method for
translating customer requirements into appropriate technical requirements for
each stage of product development. |
ROI |
Return on Investment. |
ROMI |
Return on Marketing Investment. |
SaaS |
Software as a Service. |
SCAMPER |
Substitution, Combination,
Adaptation, Modification, Put to another use, Elimination, Reversal — a creative
thinking technique. |
Stage‑Gate Process |
A project
management technique that divides product development into distinct stages
separated by management decision gates for risk assessment and resource
allocation. |
Stakeholder Mapping |
The process of
identifying, analysing, and prioritising individuals or groups who can
influence or are impacted by a product development project. |
Target Costing |
A pricing approach
where companies determine allowable product costs by subtracting desired
profit margins from competitive market prices. |
User‑Centric Design |
A design philosophy
that prioritises the needs, preferences, and limitations of end users
throughout the product development process. |
Value Proposition |
A clear statement
that explains how a product solves customer problems, delivers specific
benefits, and why customers should choose it over alternatives. |
